Can anyone please tell me in more simple terms how to remedy this problem? I also have the yellow shield (Windows Update) on my taskbar all the time - it has also (Listed in the download history that it has downloaded it several times!

BigRocko Sorry, but these forums are focused on supporting the Windows Vista client. Here are some links where you can find help with Windows Update issues in Windows XP. You can connect directly with the Microsoft Support Engineers at the following link. Windows Update No-Charge, Unlimited Support: https://support.microsoft.com/oas/default.aspx?gprid=6527 Try the support newsgroups here, this is where the Windows Update experts answer questions. Discussions in Windows Update: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate&cat=en_US_56d1dd45-de9e-4fc5-9bc1-2d1d0de6daee&lang=en&cr=US If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.By marking a post as Answered, you help others find the answer faster. Ronnie Vernon Microsoft MVP Windows Desktop Experience

http://www.microsoft.com/downloads/details.aspx?FamilyID=46a30073-c3df-473b-99e4-66380a5cc117&DisplayLang=enthis update worked for me,

I have exactly the same problem and it is driving me mad!!! Nobody seems able to help , Microsoft dont want to know at all and are of no help whatsoever!!!!!!